Frequently Asked Questions
Add the product(s) you want to your cart.
Purchase. Proceed to checkout. Include billing details.
Choose your preferred payment method. Confirm your order.
You will receive an order confirmation to your email. After
Once payment confirmation is received, the order will be processed.
Once we complete your order, you will receive an invoice as proof of purchase.
The order is being sent for next business day distribution.
following successful collection and provided that the payment is made
until 1 PM the day before.
The buyer is responsible for the expenses of
Shipping costs for returns.
To make a return, send the product.
to
Abreu logistics.
Rua Vasconcelo Costa, 236.
4470-640 Crestins, Portugal
Include a copy.
from the invoice or proof of purchase.
Send the product
to our home.
Include a purchase ID from
product (duplicate of the invoice)
Yes. Upon completion of the payment and processing.
An invoice will be issued upon shipment of the product.
Standard VAT regime at a rate of 23%
Yes. Shopify uses Transportation.
Layer Security (TLS) for data in
Transit and Advanced Encryption
Standard (AES) for data in
rest.
TLS
encrypts the connection between the user's browser and the servers.
from Shopify (visible as https://
and the padlock icon).
AES
provides robust encryption for confidential information.
stored in Shopify's databases